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Influx to Helplines Expected as Exam Results Loom

08 August 2005

Influx to Helplines Expected as Exam Results Loom


As exam results loom with Scottish Highers announced on 9 August 2005 and A Levels on 18 August, leading HR & psychological health specialist, Validium, is gearing up for an influx of calls to its telephone helplines from concerned parents across the country.

Validium operates confidential and independent helplines on behalf of UK businesses, as part of its Employee Assistance Programme (EAP), an extensive support service to assist employees and dependant family members with personal or work-related problems.

Employees looking for advice and guidance on how to help their children cope with the stress of it all, can access the free 24-hour helplines operated by professional counsellors who can alleviate some of the many concerns felt by parents at this time.

“Although we receive many calls about the pressures of revision and the examination process itself, stress continues to mount right up until that results envelope lands on the doormat. For those failing to attain the desired results, it can be a huge disappointment and a major panic as they face re-sits, appeals or, worse still, lost places at college and university.

“While it may be a perfectly normal instinct for parents to want their children to do well, it is important that they avoid putting them under additional pressure to obtain good results. Making a child feel that they will have failed in the eyes of their parents can cause them unnecessary stress and actually lead to under-performance. As well as discussing concerns of the parents, we can look at the many options open to their children and even point them in the direction of key sources of information,” said Anne Payne, Executive Director, Validium.

Validium, which is headquartered in Great Missenden, Buckinghamshire, located its specialist telephone counselling and helpline centre in Glasgow over two years ago. As well as helplines, it delivers counselling, audits & surveys, post-trauma and critical incident support and mediation and investigation, on behalf of many companies across the UK.

Its services are delivered by an in-house team of highly experienced telephone counsellors and, clinical case managers and a comprehensive UK-wide network of qualified psychologists, psychotherapists and counsellors.

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